cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
228 Views
Message 1 of 3

Outlook >> Password never valid

Hello

So, a number of months ago Outlook said i needed to confirm my password, which i did - never accepted it

Have tried two different versions of outlook, including the recent one that was released - still can not sign in.

Purchased a brand new laptop as i old laptop came to the end of it's life, fresh install of everything, still can not log in.

User name & password is correct - can log in on the web

Any ideas? Says an app password may be needed, can not find it anywherebt.png

0 Ratings
Reply
2 REPLIES 2
217 Views
Message 2 of 3

Re: Outlook >> Password never valid

From other similar posts it seems that Outlook & BT mail servers really don't like each other. Unless there's a compelling reason why you must use Outlook, I'd try another mail client such as Mozilla's Thunderbird.

0 Ratings
Reply
216 Views
Message 3 of 3

Re: Outlook >> Password never valid

BT email doesn't require an app password and therefore doesn't supply one.

Use the advanced settings button and the settings given here for IMAP

0 Ratings
Reply