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Message 1 of 8

Slow WebMail

WebMail loading and access has been sloooooow since New Year. Is this a BT problem or my Chrome browser causing it? No problem with broadband speed or other websites with Chrome.

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Message 2 of 8

Re: Slow WebMail

Just removed all cookies associated with BT. Made no difference. Still slow to load inbox or sent items and so on. Slow to open email messages too. This is WebMail. BT emails arrive and send with no problem through Gmail on Android phone.

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Message 3 of 8

Re: Slow WebMail

Have you tried using a different browser maybe Edge 



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Message 4 of 8

Re: Slow WebMail

BT Web Mail, OK up to 2FA password. Web Mail then loads at an excruciatingly slow pace, on Firefox. OK, on MS Edge.
TTS.gif

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Message 5 of 8

Re: Slow WebMail

WebMail was slow just earlier, (1 hour ago).
Seems to have recovered now.
If using Edge....Clear browsing history for, say, last 24 hours. Then try again.

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Message 6 of 8

Re: Slow WebMail

Like you it seems to have recovered today. No delay at all now. Still using Chrome.  Perhaps Chrome tweaked something or BT did.

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Message 7 of 8

Re: Slow WebMail

Painfully slow opening and loading and full of "an error occurred " while deleting.. Firefox , linux.mint 20.2..
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Message 8 of 8

Re: Slow WebMail

Dreadfully slow on Edge and Chrome today, page just took 1 minute 35 seconds to load! Its been very patchy the last few days but this is ridiculous

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