Re: Slow WebMail

Charles6316 · ‎06-01-2022

WebMail loading and access has been sloooooow since New Year. Is this a BT problem or my Chrome browser causing it? No problem with broadband speed or other websites with Chrome.

Charles6316 · ‎06-01-2022

Just removed all cookies associated with BT. Made no difference. Still slow to load inbox or sent items and so on. Slow to open email messages too. This is WebMail. BT emails arrive and send with no problem through Gmail on Android phone.

imjolly · ‎06-01-2022

Have you tried using a different browser maybe Edge

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

COMPANY-PENSIONER · ‎06-01-2022

BT Web Mail, OK up to 2FA password. Web Mail then loads at an excruciatingly slow pace, on Firefox. OK, on MS Edge.

Ribblelancs · ‎06-01-2022

WebMail was slow just earlier, (1 hour ago).
Seems to have recovered now.
If using Edge....Clear browsing history for, say, last 24 hours. Then try again.

Charles6316 · ‎07-01-2022

Like you it seems to have recovered today. No delay at all now. Still using Chrome. Perhaps Chrome tweaked something or BT did.

oldles · ‎07-01-2022

Painfully slow opening and loading and full of "an error occurred " while deleting.. Firefox , linux.mint 20.2..

alistair94 · ‎10-01-2022

Dreadfully slow on Edge and Chrome today, page just took 1 minute 35 seconds to load! Its been very patchy the last few days but this is ridiculous