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Message 21 of 105

Re: Unable to log in to email - Help!

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Me as well, this is the error message i get when trying to log into my email and my BT account. Tried running the troubleshooter but it does not even recognise my phone number,

NET::ERR_CERT_COMMON_NAME_INVALID

When was BT going to tell us about changes?

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Message 22 of 105

Re: BT Email site isn't secure??

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Looks like the BT.com site is unsecured preventing logging on the conventional way.

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Message 23 of 105

Re: BT Email site isn't secure??

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Me too - not sure what to do. Can anybody help?

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1,630 Views
Message 24 of 105

Re: BT Email site isn't secure??

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Same here and cant log in on PC only with phone details any ideas folks

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Message 25 of 105

Re: BT Email site isn't secure??

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See same topic "Unable to log-in to BT - Help!"

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1,346 Views
Message 26 of 105

Re: BT Email site isn't secure??

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Yes, I'm getting the same problem. E-mails were accessible a couple of hours ago. Hopefully it's something that BT can sort out quickly!

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1,341 Views
Message 27 of 105

Re: BT Email site isn't secure??

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There's a problem with the BT Website, they know about and to the best of my knowledge are investigating


A thank you is nice, it makes the effort worthwhile, but a kudo is better, by a country mile. (I'm no poet & boy don't I know it)
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1,283 Views
Message 28 of 105

signing in to my email

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I switched my computer on at 6pm tonight to access my email.  However, it won't let me in and doesn't appear to recognise my email or password.  What can i do?

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1,510 Views
Message 29 of 105

Re: Unable to log in to email - Help!

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I doubt BT have made any deliberate changes that we need to know about. It's some kind of server error at their end. There is no common denominator,  there are several different error messages. Guess we just need to be patient until its fixed

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1,444 Views
Message 30 of 105

Re: Unable to log in to email - Help!

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BT Mail Login issue

Have reset password . . . .

Edge version - using 103.0.1264.62 (Official build) (64-bit)
Tried resetting / reinstalling edge
(C:\Users\<username>\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe)

DNS - released / renewed / registewred and flushed
Cleared cookies - All Time
Restarted PC
Same error

All other webs are ok
Email is acccessible on all other browsers
But not in edge - same on a mobile device (android)

Security cert??
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