Unable to log in to email

[arfurdent]

also finding the same issue from Firefox and Edge.

Outlook client seems to be working.

Is this BT trying to get every to use clients rather than a web mail login?

[MartinRowe57]

Any chance of an update?

[Keith_Beddoe]

this is now negatively affecting our business

@RSmith584 

As you have BT Business broadband, you need to post on the BT Business forum.

As mentioned here https://community.bt.com/t5/BT-Devices/Private-BT-mobile-discount-with-BT-Business-Broadband/m-p/203...

[wifiwill]

Kaspersky is blocking home.bt.com as being an untrusted connection.

Anyone else having problems?

[pumagirl123]

Wow, ongoing issue, no just me and same here site not secure and when I click on BT.com the page I get is 'Not a BT Customer Yet'??

Seriously, cheesed off and fed up, paying a fortune for my BT broadband and anytime calls package, tied in for 24 months!!

'Brand new customers only' offers being shoved in my face everytime I turn the TV on, then all the emails wanting you to upgrade and pay even more money!!!  

This really needs to get sorted ASAP

[arfurdent]

any chance of BT fixing their webmail for personal users please

[RobbieMac]

Hi everyone,

I just wanted to post to let you know I have merged all the discussions to this one thread to keep the conversation in the one place.

This is currently being looked into and I'll post again when I have an update.

Thanks,

Robbie

[MartinRowe57]

Ongoing since 14:40. Surely you have an idea what the problem is?

[jlovie]

Businesses need to send emails to customers.
At the moment personal customers can't access them.

[COMPANY-PENSIONER]

Hi all.

There's sizeable hits on the 'DownDetector'.
https://downdetector.co.uk/status/bt-british-telecom/
Keep an eye on the tally. When the 'high' collapses, you'll probably be back to normal ?