BT Cloud has closed x

See our help page for further information.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,745 Views
Message 1 of 4

microsoft verification code not received

Go to solution

I have been trying to get into my microsoft account but every time I request a verification code it says one is sent but I do not receive it. Using a gmail account I get a code. I believe the email should come from account-security-noreply@accountprotection.microsoft.com

Is BT blocking emails from microsoft?

0 Ratings
Reply
3 REPLIES 3
2,714 Views
Message 2 of 4

Re: microsoft verification code not received

Go to solution

Have you checked your junk folder?

0 Ratings
Reply
2,697 Views
Message 3 of 4

Re: microsoft verification code not received

Go to solution

Yes. Also checked blocked sender list and made one change. Will be trying again tomorrow.

0 Ratings
Reply
2,686 Views
Message 4 of 4

Re: microsoft verification code not received

Go to solution

Add the email address to your safe senders list and check you have not blocked the email's address and domain in your blocked senders list.

0 Ratings
Reply