@steve107 wrote:
When I am typing an email, the curser keeps jumping back to the beginning and, if I do not notice, the new words appear at the beginning of the message. It also changes font size half way through the message. How do I get this to stop?
Also, when viewing the message list, it keeps ticking the next box with the result that I accidently move emails to a folder, or delete them.
The curser jumping has been a problem since the "update" of the BTMail User Interface. BT have claimed to fix it but there are still reports of it jumping for some users.
As regards the next box being ticked:- To stop the next email being selected when moving or deleting an email go to the settings found by clicking on your user name at the top right then go to “Mail” in the left hand column. Then in the General Settings untick the box “View next mail after delete/move”. Then click “Save”.
The best way to resolve all the problems with the BTMail User Interface is to download and use a free email client or email app such as Thunderbird. This does not mean a different email address or system it is just using a different way of accessing your email account.
If you use your email on a mobile device such as a phone or tablet you are more than likely already using an email client or app.
