Re: 1471 not working since I went FTTP

herrbohnen · ‎09-11-2023

1471 not working since I went FTTP , I get a tone then an announcement "sorry your call cannot be connected at this time"

imjolly · ‎09-11-2023

does 1571 work?

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herrbohnen · ‎09-11-2023

I specifically requested not to have call minder so I don't have this facility

imjolly · ‎09-11-2023

when moved to FTTP were you also moved to digital voice as 1571 comes free with DV and you may have to turn it off if not required

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herrbohnen · ‎09-11-2023

I asked BT to disable 1571 because I didn't want an answerphone interfering with my call diverts

36ULW · ‎10-11-2023

Been a while but when I worked as an Installer doing FTTP and Digital Voice the 1471 Facility didn’t work on VOiP.

This was a few years ago though, I assumed they would’ve added the service now.

Or probably not.

iniltous · ‎10-11-2023

My landline service was migrated to DV today , 1471 works albeit the AVR was something like ‘there is no number available’ but there hasn’t been an incoming call since migration so that’s unsurprising