My BT landline phone always used to receive texts fine (like, for a decade!), but some time in the last year or so it's stopped working. Now, whenever someone texts me the phone rings and I get the automated voice text service reading the texts to me.
Caller ID seems to be working fine.
How do I get it back to texts coming in as texts?
Solved! Go to Solution.
Hi @Piers66 welcome to the community and thanks for posting, please can you send a text with #2# to 00000
This makes sure that the text service is set up to receive the message as text instead of voice.
OK, I sent #2# to 00000 as suggested.
I then got a voice call saying that my settings had been changed (couldn't write it down fast enough), so I then sent my self a test text, from my landline to itself. It came in as voice again!
I tried *1#, and as with #2# I got a voice message saying that my delivery options had changed.
I then sent a text from my mobile, and similarly it arrived as a voice message...
Would you expect a delay for the settings to take effect?
Hi @Piers66, thanks for trying that as well and I wouldn't expect a delay in the changes taking effect.
I've sent you a Private Message so you can get in touch with us and we'll be happy to help you get this fixed.