Solved: Re: Confusion about land line and Digital Voice

Calypso · ‎04-03-2022

Can I use a regular analogue phone with Digital Voice phone line?

I would like a landline that I can use in emergencies. Is it possible to do it with Digital Voice?

jac_95 · ‎04-03-2022

Hi Calypso,

Thanks for the post and welcome to the Community.

This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.

If you have already looked for the answer to your question and have not found anything that can help, then please ignore this message. One of our Community members will be along shortly to help you further.

Devon_Dave · ‎04-03-2022

@Calypso Yes you cam plug you existing phone into the phone socket at the rear of your home hub (probably covered by a sticker)

(If I have helped you in any way please click the thumbs up. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

imjolly · ‎04-03-2022

after moving to digital voice if you get a power cut then your hub will not work and therefore neither will your DV phone. you would need to get a UPS so you can keep hub connected to internet and DV phone working

If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Calypso · ‎04-03-2022

What is a UPS?

rbz5416 · ‎04-03-2022

@Calypsowrote:
What is a UPS?

Uninterruptible Power Supply.

If you have FTTP then you'll need to keep both the SH2 & ONT live to make alls.

Calypso · ‎04-03-2022

Thanks for all your advise guys.

I think I have now sorted my wi fi and Tv now. Unfortunately I wasn’t able to keep my normal phone line, if I wanted broadband, as they’re getting rid of all normal analog telephone wires and they’ll be obsolete in 2025. So I have to go with the Digital Voice. 🥺

Very confusing.

pottyperson · ‎04-03-2022

@Calypso wrote:

they’re getting rid of all normal analog telephone wires and they’ll be obsolete in 2025.

It's the phone system that's being phased out. The wires will hang around for some time even if the 2025 target is met.

--
You can click the thumbs up icon below this message if you think it was helpful.