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Message 1 of 7

Digital Voice Handsets Delay

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Hi

 

Moved over to full fibre last week, more than happy with my BB sits at a solid 150mb perfectly. 

Problem is my digital voice handsets are just sat on an open order saying my delivery date was the 14th March but they're delayed? 

I can't believe BT don't have handsets to send out so why the delay? 

Dave

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Message 2 of 7

Re: Digital Voice Handsets Delay

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Message 3 of 7

Re: Digital Voice Handsets Delay

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I don’t think any other provider supplies handsets to their customers, in your case , why don’t you simply use your existing landline phone  , simply plug it into the hub 

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Message 4 of 7

Re: Digital Voice Handsets Delay

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Because I have an old phone that's on its last legs and BT stated they'd provide a handset when I agreed to upgrade!

It's irrelevant that other providers don't give handsets, BT sold me the upgrade and haven't delivered! 

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Message 5 of 7

Re: Digital Voice Handsets Delay

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phone CS 03301234150 and see if they can help.  may be a shortage of DV phones as numbers moving to DV are increasing



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Message 6 of 7

Re: Digital Voice Handsets Delay

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To quote the BT Shop for DV Phones with Alexa - More than 50 in stock - Limited to 5 per customer.

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Message 7 of 7

Re: Digital Voice Handsets Delay

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Got mine day after I renewed contract

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