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Message 1 of 6

Digital Voice installation - Moved my phone

Hi - New BT Contract so Engineer moved us to Digital Voice yesterday, but moved my main phone from downstairs so it could be connected to the router, but now I have no phone downstairs and my wife is over 80 and classed as venerable 

Please could someone offer any solutions ?

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Message 2 of 6

Re: Digital Voice installation - Moved my phone

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Message 3 of 6

Re: Digital Voice installation - Moved my phone

Ask BT to send you a free Digital Voice adapter.

https://www.bt.com/help/user-guides/phones/digital-voice/digital-voice-adapter

 

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Message 4 of 6

Re: Digital Voice installation - Moved my phone

Ask BT for a free Digital Voice adapter. It is effectively a portable phone socket that just needs mains power. You simply plug a phone into it as you would any other phone socket.

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Message 5 of 6

Re: Digital Voice installation - Moved my phone

Okay many thanks for this.

 

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Message 6 of 6

Re: Digital Voice installation - Moved my phone

This may not work for you but when I had twin babies and had to take calls the next day I bought a very very long extension lead so I could be plugged in downstairs and the traditional landline could be answered upstairs . That is very messy probably dangerous trip hazard but presumably also works

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