This is an automated response as I can see you have a question about BT’s Digital Voice service. Rather than waiting for a response from the Community, you may find an answer to your question by using the search bar on the Community homepage. We also have a thread that contains a wealth of info related to BT’s Digital Voice, click this link to take a look, Digital Voice FAQs.
Got some questions or want to learn more about BT’s Digital Voice rollout? BT are running localised events as part of the regional rollout of Digital Voice - Click here to view the Digital Voice events
To learn more about the nationwide change to this Internet based voice service visit landlinesgo.digital
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If it is just the move to digital voice, (and not a move to full fibre), it will not change.
What will change is that your phone will now plug into a phone socket on the back of the Smart Hub 2, which they will send you if you don’t have one already.
