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Message 1 of 5

Digital voice availability

I have had fttp since April 21 . I live in a priority exchange area with a stop sell introduced in October 21.Why is it when I call bt customer services asking if I can upgrade to digital voice I am told it’s not available in my area. I have found this page on the bt web site which was updated 13/1/22 stating it is available across the Uk and available on request .I post the link https://www.bt.com/bt-plc/assets/documents/digital-services-lab/bt-consumer-all-ip-digital-voice-faq... any comments or help please?

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Message 2 of 5

Re: Digital voice availability

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Message 3 of 5

Re: Digital voice availability

Try phoning FTTP TEAM 08005874787 and see if they can help with digital voice



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Message 4 of 5

Re: Digital voice availability

Tried them got the answer not available.

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Message 5 of 5

Re: Digital voice availability

Curious why you are so keen to get DV