Digital voice query - is automatic incoming call diversion during a power cut possible?

[FlyAgaric]

Digital voice query - does BT offer automatic incoming call diversion (e.g. to my mobile phone) when my fibre is down during a power cut?  I know providers other than BT offer this (Voipfone, for example).

[jac_95]

Hi FlyAgaric,

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[-Richie-]

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@FlyAgaricwrote:

Digital voice query - does BT offer automatic incoming call diversion (e.g. to my mobile phone) when my fibre is down during a power cut?  I know providers other than BT offer this (Voipfone, for example).

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It's not automatic as BT will need to know what number to divert to, but during a fault you can divert incoming landline calls to another number, the same setup was available on PSTN and remains an option with DV

[FlyAgaric]

@-Richie- 

Thanks!  How do you set up a divert during a power cut? Do you use a mobile phone to login to your BT account and tweak some settings?

Ah-ha! It looks like I just log-in to the 'My BT app' on my mobile phone, and change the call diversion settings.

That will work in a power cut. But isn't as convenient as automatic diversion to a mobile number I configure ahead of time.

[rbz5416]

You can set up a permanent forward for unanswered calls if that would work for you.

[FlyAgaric]

@rbz5416      You can set up a permanent forward for unanswered calls if that would work for you

Ah - that might work. I'll try it out. Thanks.