Digital voice query - does BT offer automatic incoming call diversion (e.g. to my mobile phone) when my fibre is down during a power cut? I know providers other than BT offer this (Voipfone, for example).
@FlyAgaricwrote:Digital voice query - does BT offer automatic incoming call diversion (e.g. to my mobile phone) when my fibre is down during a power cut? I know providers other than BT offer this (Voipfone, for example).
It's not automatic as BT will need to know what number to divert to, but during a fault you can divert incoming landline calls to another number, the same setup was available on PSTN and remains an option with DV
Thanks! How do you set up a divert during a power cut? Do you use a mobile phone to login to your BT account and tweak some settings?
Ah-ha! It looks like I just log-in to the 'My BT app' on my mobile phone, and change the call diversion settings.
That will work in a power cut. But isn't as convenient as automatic diversion to a mobile number I configure ahead of time.
You can set up a permanent forward for unanswered calls if that would work for you.
@rbz5416 You can set up a permanent forward for unanswered calls if that would work for you
Ah - that might work. I'll try it out. Thanks.