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Message 1 of 9

Digital voice

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Installed Smart Hub 2 & DV Adapter - all ok but:

Adapter doesn't go to solid green when paired, is this faulty or can only be solid once I'm switched to DV?

Set up refers to base pin default 000. I haven't changed this as I cannot see it on my Hub Manager. The only option seen is to change admin password - where is the option to change this 4 digit base code?

Thanks Ray

 

 

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Message 2 of 9

Re: Digital voice

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normally the adapter does not pair until DV is active on SH2  you can check by going to hub manager and should see phone number and whether active or not



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Message 3 of 9

Re: Digital voice

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DECT base PINs are usually set from a handset paired to that base, in this case the SH2. If you don't have a BT DV handset paired then I'd suspect it can't be changed.

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Message 4 of 9

Re: Digital voice

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thank you, do you have an answer to the 2nd question re DV Adaptor?
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Message 5 of 9

Re: Digital voice

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Which second question would that be? Both questions have been answered.

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Message 6 of 9

Re: Digital voice

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Afraid not beyond what @imjolly has already posted. But maybe try it in the same room as the SH2, just to rule out a range issue.

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Message 7 of 9

Re: Digital voice

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Thank you
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Message 8 of 9

Re: Digital voice

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thank You
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Message 9 of 9

Re: Digital voice

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yes, second question also answere
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