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From BT to EE

After much hassle and numerous phone calls and home visits I have digital voice, mustn't call it a land line. Since changing over it is impossible to get my printer to print; I have also noticed if I make a call to a hospital, GP or such like and I am given a selection of numbers  to choose for a certain dept. it isn't possible to make a selection on digital voice. I then have to make another call on my mobile when the process is accepted. Why am I being forced to use my mobile phone?

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Re: From BT to EE

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