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Message 11 of 17

Re: I want to cancel landline only


@-Richie-wrote:


The saving refers only to no longer needing a mandatory calling plan, BT no longer offer any inclusive calls but many existing customers have legacy calling plans which are free, in which case there is no saving to be made.


And then take away the number you first thought of. 

The prosecution rests... 😁

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Message 12 of 17

Re: I want to cancel landline only

Do you want to make/receive calls ?

No = Go for broadband only.
Yes = A chargeable calling plan is required.

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Message 13 of 17

Re: I want to cancel landline only


@-Richie-wrote:

Do you want to make/receive calls ?

No = Go for broadband only.
Yes = A chargeable calling plan is required.


Not to receive calls surely?

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Message 14 of 17

Re: I want to cancel landline only

if you want to receive calls on landline whether or not you make any then you need PAYG at £2pm



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Message 15 of 17

Re: I want to cancel landline only


@Les-Gibsonwrote:

@-Richie-wrote:

Do you want to make/receive calls ?

No = Go for broadband only.
Yes = A chargeable calling plan is required.


Not to receive calls surely?


Yes, to make or receive you need the voice element and a mandatory calling plan, PAYG is £5 per month but some existing customers might have it discounted.

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Message 16 of 17

Re: I want to cancel landline only


@imjollywrote:

if you want to receive calls on landline whether or not you make any then you need PAYG at £2pm


It's £5 at the standard price, some customers may have a discount applied, see Tariff Guide - Page 21 

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Message 17 of 17

Re: I want to cancel landline only

Quite a few years back we hardly ever used the landline, still don’t. An offer popped up for Anytime Calls for £1 pm. Too good to refuse. It’s now one of these Legacy Calling Plans. If I ditched it, it would cost £2 to go pay&go and pay around 30p a minute if I had to use the landline phone. I can understand that people get confused, not that I’m complaining!

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