I am losing my mind. Not had a landlines or broadband for 3 weeks now. I have sat in and waited for 7, now missed engineer visits from Open reach. The folks at BT have said the first 6 were not accepted appointments apparently as they bounced back?? I have had a confirmed by Openreach appointment booked for today 2 August between 8am and 1 pm. I had requested a call back by BT just to make sure they had appeared. They have not appeared and according to BT won't be with no reason given by Openreach. I have been credited £30.49 for a missed appointment but what about the other no shows? I am paying for a service I have not had. I have been asked to phone tomorrow, 3 August to rebook an appointment for next week now. When will this madness end. I am retired but still, waiting 5 hours each time for no show is really getting me down. I'm stuck in some kind of loop of doom. What can I do???
