No show Digital Phone

[cd27idw]

I've just got my new fibre istallation done, got new smart Hub, but the Digital Voice handset has been a no show. They were despatched tohether with the same ID, but only the Hub was delivered to the collectiion point. I can't get logged into My BT (quote Error Code: TS-0003), and can't find any other waty to report it. Any links just go round in circles. Any advice welcome.

[Keith_Beddoe]

@cd27idw 

You can still plug your existing phone into the back of the Smart Hub 2, while you wait.

[cd27idw]

unfortunately, I haven't been able to tell anyone it's missing...

[imjolly]

as @Keith_Beddoe  posted just connect your existing phone then phone CS 03301234150 and report it