Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
cd27idw
Contributor

on ‎11-04-2023 15h47

695 Views
Message 1 of 4

No show Digital Phone

I've just got my new fibre istallation done, got new smart Hub, but the Digital Voice handset has been a no show. They were despatched tohether with the same ID, but only the Hub was delivered to the collectiion point. I can't get logged into My BT (quote Error Code: TS-0003), and can't find any other waty to report it. Any links just go round in circles. Any advice welcome.

0 Ratings
Reply
3 REPLIES 3
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎11-04-2023 15h50

694 Views
Message 2 of 4

Re: No show Digital Phone

@cd27idw 

You can still plug your existing phone into the back of the Smart Hub 2, while you wait.

0 Ratings
Reply
cd27idw
Contributor

on ‎11-04-2023 16h04

673 Views
Message 3 of 4

Re: No show Digital Phone

unfortunately, I haven't been able to tell anyone it's missing...
0 Ratings
Reply
imjolly
Distinguished Sage
Distinguished Sage

on ‎11-04-2023 16h12

665 Views
Message 4 of 4

Re: No show Digital Phone

as @Keith_Beddoe  posted just connect your existing phone then phone CS 03301234150 and report it



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply