Hi Please can a MODERATOR help me ASAP.
My father in law is In his late 70’s he was meant to move from EE to BT on Wednesday 22/06 this has not happened.
Broadband order is complete but DV part has failed.
The line is his lifeline they don’t use mobile, he has had a stroke a few months ago and doctors hospitals need to contact him,
I’ve rang BT over 7/8 times been on the phone 2/3 hours at a time, been cut off, been on hold for 30 mins at a time and randomly transferred to another agent, failed manager call backs, got a date of Monday the 27/06 now today they said it’s 4th of July, my father in law needs his line ASAP it’s his lifeline MODERATORS PLS HELP