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Message 1 of 4

Smart divert on digital voice

I used to have remote call diversion/ smart divert on my copper line, now I've gone to fibre digital voice I've only got call divert, ie I have to use the landline handset to divert. What are my options?

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Message 2 of 4

Re: Smart divert on digital voice

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Message 3 of 4

Re: Smart divert on digital voice

@herrbohnen 

As far as I am aware, BT never had an option to setup divert on a residential account, it always had to be done from the line itself, for security reasons.

BT Business offer it https://business.bt.com/help/article/phone-line-and-services/call-diversion/i-have-smart-divert-how-...

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Message 4 of 4

Re: Smart divert on digital voice

I had to pay for a BT line alongside my res one to get this facility, BT won't put itself out
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