You have it the wrong way around , if a BT customer has no option to take ‘line rental’ with broadband the cost is £x , now that BT customer has the option of stand alone broadband the cost is £x-£5 , so they are not making an extra charge of £5 , they are giving a discount of £5 for not having telephony, telephony has a value , there is a cost to providing it , with BT this is £5
As fas as coercion, the PSTN network is being closed , if a BT customer ( the only customers this forum has any connection to ) wants to keep a ‘landline’ phone service it will have to be ‘IP’ and delivered over broadband, current customers of EE or Plusnet are not affected by BT’s rollout of DV , and although they are part of BT Group , any complaints that EE or Plusnet have are hardly the concern of BT Consumer, and should be addressed to those companies, not BT Consumer
