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Message 1 of 2

BT Wifi Extender Disk Stopped Connecting

Until recently I had the following set up which all worked fine; Halo 3, BT Smart Hub 2 and a Wifi Black Disk Connector

I have recently changed to Fibre 2, which works fine with the SmartHub 2, but I cannot get my Disk Wifi Extender stay connected after I have acheived a blue light connection using an ethernet cable.

 

Any help gratefully received!

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Message 2 of 2

Re: BT Wifi Extender Disk Stopped Connecting

Hi @Seany42,

Thank you for posting and welcome to the Community. 

I have a similar issue with my Complete Wifi setup at home. I managed to fix the issue with a factory reset of the hub.

Have you tried factory resetting your hub and setting up the black disk again?

Thanks,

Paddy

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