Can anybody tell me how I can contact BT/EE? PLEASE!! I have tried phoning 150 and 0330 etc, and after a voice message telling me there's a 35 minute wait they then tell me to call back later and hang up. Their new "visual service" is unavailable. Useless as ever.
Are you a BT customer or an EE customer, as they are separate companies?
you can try billing https://www.bt.com/help/contact-bt/account-and-billing/broadband
the normal is CS 03301234150
Both. First BT broadband, second EE mobile. I went into the EE shop to cancel my rubbish mobile connection and they told me to go online to do it ... ha! I should be so lucky😡
Probably just busy on a Monday morning. You will just have to try later.
if your problem is with your EE mobile then you need to contact EE not BT
I simply want to cancel my BT broadband. I can't accept my broadband package increasing from £44pm to £77. Are they insane?
EE have their own forum https://community.ee.co.uk/
@sgb123wrote:Both. First BT broadband, second EE mobile. I went into the EE shop to cancel my rubbish mobile connection and they told me to go online to do it ... ha! I should be so lucky😡
When you've decided what new mobile provider you want and provided you are out of contract, why not use the switch process?