How to order a 2nd WiFi disc

[Badtez101]

How do I get a 2nd WiFi disc sent? Am on fibre 900 but can only get 150mbps in my son's room. Not good enough when your paying nearly £80 a month for the broadband alone!

Supposed to be under complete WiFi guarantee but not made easy to order a 2nd disc

[Keith_Beddoe · Accepted solution]

@Badtez101 

Welcome to this user forum.

Could you please try this --> online troubleshooter <-- as you may able to order another disc that way yourself.

[DavidM]

Hi @Badtez101 and welcome.

Please try the link posted by @Keith_Beddoe . Get back to me if there are any problems.

Cheers

David

[Badtez101]

Managed to get one sorted. Thanks peeps.

[elfy32]

Hi, I’m also having a problem ordering a second disc. That link just takes me to a page where it checks my connection. My connection is fine but I just can’t get good speeds in my living room. Only getting about 100 Mbps whereas I’m getting around 400 upstairs. Can I PM someone on here about ordering a disc for downstairs?