Opt Out of BT Public Wifi

[And1990]

Has anyone found a way of opting out of public wifi. I keep trying via the My BT link but despite receiving a message saying its going to be sorted, it isn't. This has been a problem for years. I tried going via a BT Guide but they clearly had no idea what they were doing so this route failed too. Are there still moderators on here that can help?

[shakey1981]

or in my bt under product(you will need your bt id )

look for the bt wifi

after you have done this login to the router look at status  and look at public wifi 

[And1990]

This just takes me to the My BT link I mentioned above which doesn’t work:

Sorry something's gone wrong

There's been a problem while processing your request.
We have registered this problem and will be looking into it shortly.

[shakey1981]

hopefully a mod cam help or use live chat (not open now tho)

under contact us 

broadband https://www.bt.com/help/contact-bt/technical-support/broadband

message us option is quicker 

[And1990]

Thanks. Hopefully someone can help. I went down the live chat route and got a BT Guide who managed to mess up a whole lot of other stuff and didn't solve the wifi problem. So I don't think I'll be going down that route again!

[shakey1981]

the page must been down again hopefully a mod can see this and help you can identify a mod

by  this on there profile

picture