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Message 11 of 21

Re: Port 22 is being blocked

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I'm connecting to my website - I asked my hosting company to test the connection, it's all fine. I also tested this using my phone as a hotspot - all fine. The only thing which doesn't work is going via the BT network.

Bill.

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Message 12 of 21

Re: Port 22 is being blocked

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I'm connecting to my website - I asked my hosting company to test the connection, it's all fine. I also tested this using my phone as a hotspot - all fine. The only thing which doesn't work is going via the BT network.

Please look at the links to previous posts within the BT community at many others who came across this issue.

Bill.

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Message 13 of 21

Re: Port 22 is being blocked

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Thanks -  I tried the test servers and one of them works. This is puzzling. As I said earlier, my connect using my iPhone as a hotspot works, but using the BT network doesn't. Which is now confused by this test server working.

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Message 14 of 21

Re: Port 22 is being blocked

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I tried a Traceroute, results below, it never seems to reach the server. The server is up and active with multiple websites running on it and responding to that IP address.

traceroute to 136.244.70.4 (136.244.70.4), 64 hops max, 52 byte packets

 1  bthub (192.168.1.254)  6.656 ms  1.972 ms  2.831 ms

 2  * * *

 3  * * *

 4  31.55.187.176 (31.55.187.176)  14.153 ms  13.034 ms

    31.55.187.180 (31.55.187.180)  14.070 ms

 5  core3-te0-12-0-13.faraday.ukcore.bt.net (213.121.192.102)  12.579 ms

    host213-121-192-110.ukcore.bt.net (213.121.192.110)  14.358 ms

    core3-te0-12-0-13.faraday.ukcore.bt.net (213.121.192.102)  11.381 ms

 6  peer2-et4-0-5.slough.ukcore.bt.net (194.72.16.216)  16.084 ms

    peer7-et-3-0-5.telehouse.ukcore.bt.net (109.159.252.188)  12.069 ms

    peer2-et-7-0-2.slough.ukcore.bt.net (109.159.252.128)  13.428 ms

 7  vl32-br1-cer.lon3.choopa.net (195.66.226.176)  12.865 ms  16.054 ms  12.839 ms

 8  * * *

 9  * * *

10  * * *

11  * * *

12  * * *

13  * * *

14  * * *

15  * * *

16  * * *

17  * * *

18  * * *

19  * * *

20  * * *

21  * * *

22  * * *

23  * *^C

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Message 15 of 21

Re: Port 22 is being blocked

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I'm also investigating if this is caused by using MacOS Ventura, some people have had problems with SFTP.

 

Yet I can access the site by using my iPhone rather than the router. It's very odd.

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Message 16 of 21

Re: Port 22 is being blocked

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It's magically started working again. Very weird.

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Message 17 of 21

Re: Port 22 is being blocked

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My final conclusion is that MacOS Ventura might be at fault, I added two lines (below) to the SSH config file. But that doesn't explain why it worked via my iPhone.  The macOS app 'Transmit' is working fine now, using SSH keys instead of a password. 

 

 

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Message 18 of 21

Re: Port 22 is being blocked

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Hi @hodgsonb11 .

Thanks for getting back and letting us know you got this sorted. We appreciate the update.

Cheers

David

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Message 19 of 21

Re: Port 22 is being blocked

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What are the 2 lines? I can't see them.

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Message 20 of 21

Re: Port 22 is being blocked

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