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Message 1 of 9

Router connection

I have installed a replacement router.  I have internet access but it says limited access. When I access some sites I get a message unable to locate domain name servers.

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Message 2 of 9

Re: Router connection

is the replacement a new BT hub/router or a 3rd party device

are you on FTTC or FTTP?



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Message 3 of 9

Re: Router connection

What DNS servers did you enter on the new router?

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Message 4 of 9

Re: Router connection

I didn't enter one.  I just selected my router by the SSID and entered the Wifi password.  Then connected to 192,168,1,254  and entered the Admin password,  I looked at what it has and it has 81.139,56,100 as primary and 81.139.57.100 as secondary.

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Message 5 of 9

Re: Router connection

It is a BT home hub, exactly like I had before.  It supports digital phone.  Both handsets are working.

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Message 6 of 9

Re: Router connection

I am on Fibre to Premises

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Message 7 of 9

Re: Router connection

Make sure the hub is set for fttp working. 

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Message 8 of 9

Re: Router connection

Yes. FTTP is on.  Could this be a Windows problem?

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Message 9 of 9

Re: Router connection

Under properties for the Wifi Connection under Advanced there is a setting for "Enable Federal Processing Standards for this connection" which is not checked.

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