Forum Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
holmewood1964
Aspiring Contributor

on ‎07-02-2025 9h04

293 Views
Message 1 of 4

Smart Hub

Go to solution

We have just got a new BT smart hub but neither my ipad or iphone will recognise it despite trying the 2 things BT tells you to do to connect devices.  Any ideas would be welcome.

0 Ratings
Reply
3 REPLIES 3
licquorice
Distinguished Sage
Distinguished Sage

on ‎07-02-2025 9h21

283 Views
Message 2 of 4

Re: Smart Hub

Go to solution

Are you sure you are entering the WiFi password and not the hub manager admin password.

Reply
imjolly
Distinguished Sage
Distinguished Sage

on ‎07-02-2025 9h49

259 Views
Message 3 of 4

Re: Smart Hub

Go to solution

@holmewood1964 

you should have just changed the new SH to show the old hub SSID and wifi password and that way all your devices would connect as if nothing changed



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
Reply
holmewood1964
Aspiring Contributor

on ‎07-02-2025 10h11

250 Views
Message 4 of 4

Re: Smart Hub

Go to solution
They still show the old hub setting and work okay, although sometimes slow. Didn’t know if being connected to the new hub would increase the speed.
0 Ratings
Reply