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Smart Hub

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We have just got a new BT smart hub but neither my ipad or iphone will recognise it despite trying the 2 things BT tells you to do to connect devices.  Any ideas would be welcome.

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Re: Smart Hub

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Are you sure you are entering the WiFi password and not the hub manager admin password.

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Message 3 of 4

Re: Smart Hub

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@holmewood1964 

you should have just changed the new SH to show the old hub SSID and wifi password and that way all your devices would connect as if nothing changed



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Message 4 of 4

Re: Smart Hub

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They still show the old hub setting and work okay, although sometimes slow. Didn’t know if being connected to the new hub would increase the speed.
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