Cancelling BT Sport Monthly Pass

[MW11]

Hi,

I've been trying to cancel my BT Sport monthly pass for a few days and keep getting this error message :

"Something has gone wrong

Sorry, the cancellation has not been successful. Please try again later"

Please can you tell me how to cancel the subscription before the next monthly payment is due on 9 July? 

Regards

MW

[DanielS · Accepted solution]

Hi @MW11,

Welcome to the Community.

I am sorry that it couldn't be done online for you. We can get this stopped for you. Please, reply back to the private message that I have sent you.

Thanks

DanielS