Unable to cancel BT Sport monthly pass

[imi_lee]

Hi, 

please can someone help. I am Unable to cancel BT Sport monthly pass. the cancel button just says please try again later but its been a few days now and my renewal is due on the 3 june.

See screenshot below

Kind regards

Imran

[DanielS]

Hi @imi_lee,

Thanks for reaching out.

I am sorry that you can't cancel this at present.

Have you called in to get this cancelled yet? If not, reply to my private message when you get a chance. It would be good if you could post up here and tag me too once you've replied.

Thanks

DanielS

[imi_lee]

Hi @DanielS i tried to call the number 0330 123 4150 but it asks me to enter my BT number which i dont have. i am not with BT. i just want to cancel my BT sports monthly. i have replied to your private message. i also cant view my bill details. screenshot attached.

[DavidM · Accepted solution]

Thanks for sending over the details and for taking my call today @imi_lee .

As discussed, I've cancelled the sports for you today.

Cheers

David