Netflix add-on

[jimbhapy]

HI all I hope you can help!

I have a starter TV package without Netflix but would like to add it as a monthly rolling subscription, but I do not see it under My BT / TV / Your Products / TV and Sport (Manage).  How do I sign up for the rolling subscription (and then cancel it when the time comes)? 

And how much does it cost please?

Thanks in advance for your help!

[RobbieMac]

Hi @jimbhapy

Welcome to the BT Community and thank you for your posts!

I'm sorry for the problems you're having adding Netflix to your account using your BTID.  The process you've followed is the correct one and it should be on there.

Reach out to one of our guides in the helpdesk on 0330 1234 150 who'll be more than happy to help you out.  Post back and let me know how you get on chatting with them 🙂

Thanks,

Robbie