Hi, I have changed to a Sports Membership on BT/EE (previously Full Works) but my NOW account still seems to be linked, preventing me from signing up to their offers directly.
How do I unlink my NOW TV account please?
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@BenJones90 This should not prevent you from signing up for offers directly with NOW. You can create a new NOW account with a different email address ( if you do not already have one). It’s still possible to sign out of the NOW app on your BT box and login with a different NOW account. However, until your BT/EE account is unlinked every time you go back into the NOW app it will automatically login with your BT/EE account again which is frustrating. You will need assistance from someone at BT/EE to have your BT/EE account unlinked though.
Thanks Darren. I just checked and it’s now unlinked 🙂
Hi Darren,
I’m having similar issues, any ideas please?
thank you
Thank you, emailed 🙂
Done, thanks