cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1,678 Views
Message 1 of 10

Unlink my NOW TV account

Go to solution

Hi, I have changed to a Sports Membership on BT/EE (previously Full Works) but my NOW account still seems to be linked, preventing me from signing up to their offers directly.

How do I unlink my NOW TV account please?

0 Ratings
Reply
9 REPLIES 9
1,662 Views
Message 2 of 10

Re: Unlink my NOW TV account

Go to solution

@BenJones90 This should not prevent you from signing up for offers directly with NOW. You can create a new NOW account with a different email address ( if you do not already have one). It’s still possible to sign out of the NOW app on your BT box and login with a different NOW account. However, until your BT/EE account is unlinked every time you go back into the NOW app it will automatically login with your BT/EE account again which is frustrating. You will need assistance from someone at BT/EE to have your BT/EE account unlinked though.

0 Ratings
Reply
1,618 Views
Message 3 of 10

Re: Unlink my NOW TV account

Go to solution
I'm guessing you've already managed to get this sorted @BenJones90 ? You don't have a Now TV account linked to EE TV anymore.
0 Ratings
Reply
1,609 Views
Message 4 of 10

Re: Unlink my NOW TV account

Go to solution

Thanks Darren. I just checked and it’s now unlinked 🙂

0 Ratings
Reply
1,399 Views
Message 5 of 10

Re: Unlink my NOW TV account

Go to solution

Hi Darren,

 

I’m having similar issues, any ideas please?

 

thank you 

0 Ratings
Reply
1,395 Views
Message 6 of 10

Re: Unlink my NOW TV account

Go to solution
Send me an email at tv.apps@ee.co.uk with your account number and I can detach the Now TV account from it tomorrow.
0 Ratings
Reply
1,392 Views
Message 7 of 10

Re: Unlink my NOW TV account

Go to solution

Thank you, emailed 🙂

0 Ratings
Reply
883 Views
Message 8 of 10

Re: Unlink my NOW TV account

Go to solution

Hi @DarrenDev

Can I also drop you an email to unlink my account ?

Thanks

Alan

0 Ratings
Reply
863 Views
Message 9 of 10

Re: Unlink my NOW TV account

Go to solution
Yes, no problem
857 Views
Message 10 of 10

Re: Unlink my NOW TV account

Go to solution

Done, thanks

0 Ratings
Reply