I just had a very good experience with one of your online agents (name is Arko). They were very helpful with all my issues that I raised and they were constantly polite and friendly.
They mentioned that it was their birthday today and that I was a very pleasant customer to deal with and that I was their last customer.
I would love someone to pass onto Arko that their customer service was spot on and it was a pleasure. Also to mention happy birthday!
Welcome to the BT Community and thank you for posting!
I am really pleased to see the help you received from my colleague, Arko. I can help pass your feedback through to their team leader to recognise them for a job well done.
I have sent you a private message this morning. Please reply and I'll be happy to arrange this for you. See: Private messages
Thanks,
Robbie
Thank you for replying to the private message I had sent you.
I've passed your comments over to my colleague Arko's manager to recognise them for a job well done! 😊
Thanks again for taking the time to leave us this feedback. It's really great to see.
Enjoy the rest of your day.
Robbie
