I think it’ll take a bit of time for the new products to settle in and become general knowledge. They’re only a few weeks since they launched it all and there a huge number of people to train.
The home visit from Qube aren’t worth the money, the people don’t have the greatest technical skills or knowledge. There was a time when BT used to send them before they would send an Openreach engineer only for them to turn up and not be able to help. I supposed they’re good if you’re a complete technophobe and need help setting up your router but the instructions are probably easier (and save you money).
I thought BT’s version of Hybrid Connect was ready? Is it not available (yet) on the 1.6 connection? They’re a bit pointless in my opinion especially if you have FTTP. BT’s version is speed limited to 30Mbps and the devices themselves don’t pick up a great connection. I’ve seen a few people on here buying antennas for them that should be out of the box given the poor reception. I was doing some decorating in the house this weekend, had my ONT switched off, the Hybrid connect said it had ‘good reception’ but there was no data throughput. Aside from that if you have a large data allowance then you’re best off tethering via your mobile temporarily.
