adding email address to an email

[Robe1]

When I pull an address for a new email from my contact list by starting typing it, it finds the address but when I click on it, the address won't add to the destination box. So I have to enter each character of the whole address myself- time consuming, especially for group emails. Any ideas? Rob

[Keith19]

Hi Robe 1 . seems to be only Mozilla firefox thats got that problem at the moment , and I believe it is being looked into , other email sites seem to be working OK , Microsoft Edge , Gmail ,and a few others 

[wsdxh09]

Hi Robe1, If you look at Message29, you will find a temporary fix using the 'To' that works, posted byBernard 2.

[wsdxh09]

There are another 14 users on this  thread all with the same issue, at least 7 clearly stated it started 3 days after the Firefox 147 update was taken, by that I mean e-mails were sent as normal, from 13th up to the 16th. Most of us are happy to wait for a fix (apart from changing Browser) from the Team.

[Robe1]

Thanks everyone for your help and advice. Glad to know it's not me but the Mozilla

[licquorice]

The fix, if any, will come from Mozilla not BT 

There has been no indication from anywhere that a fix is forthcoming.

[jetk]

Reported to Mozilla (firefox)

[Debo100]

Am trying to raise this w Firefox though they sure don’t make things easy 

[Debo100]

Ooo thank you I am trying now Sny response?? 

[Oddbodkin]

Since the beginning of the week, I can no longer start typing in an email address for one of my contacts & click on it to complete.

All I get is the red box with whatever characters I type.

This is a pain.