Re: MacOs 11 compatibility with Virus Protect - Page 32

Alnorwich · ‎01-04-2021

I found this version installed ok and actually runs on the Mac I had problems with before, but I found it necessary to turn on the firewall every time I rebooted the machine. However, it seems now to have got over it's little tantrums and is working as it should. ( I hope I'm not speaking too soon!)

Jim-lad · ‎01-04-2021

I don’t know of any cases of viruses in the wild affecting Macs. That might change in the future. There have been malware reports but Apple are pretty quick in patching these. So I say again the only thing you will see by installing something like Virus protect is a slow down.

Philip4 · ‎01-04-2021

Hi,

Further to my previous reply, I have tried to follow your instructions again and have now been successful and the firewall now works. I just have missed out one of the steps before.

Philip

NeilO · ‎03-04-2021

Hi Everyone,

I'm sorry about the delay in getting back to you, if you've experienced any issues getting the firewall enabled I'd recommend following this guide on the McAfee help pages.

Thanks

Neil

Jim-lad · ‎03-04-2021

@lesliepfwrote:
Completely incorrect to to say it is a total waste of time to install antivirus suites . They are not totally immune.

So which viruses in the wild are currently circulating on Macs? At best an AV may be able identify malware which Apple are pretty quick to patch. At worst they slow down a Mac.

kylerickards · ‎03-04-2021

Surely this is either trolling or off topic - either way it has nothing to do with the discussion at hand.

NeilO · ‎03-04-2021

Hi Everyone,

Please keep it friendly and on topic, the thread is for the discussion of Mac Os 11 and the BT Virus protect firewall.

@kylerickards did you manage to enable the firewall?

Thanks

Neil

Jim-lad · ‎03-04-2021

@kylerickardswrote:
Surely this is either trolling or off topic - either way it has nothing to do with the discussion at hand.

Seriously, advising that doing something isn't really worth the effort is trolling or off topic. I'm simply offering my view of decades of experience with Mac computers.

kylerickards · ‎03-04-2021

Hi Neil

I did finally but I still have the issue of the scan not fully completing - I can run another one now and report back?

petereng · ‎05-04-2021

This came from Sean D The Community Manager

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Message 299 of 342

Hi Everyone,

Thank you for your patience while the issue with the firewall was addressed by McAfee. I appreciate that you have all been waiting a long time for the fix so I am pleased to say that it is here!

You can download the most recent update version 4.11 via your MyBT account, please follow these instructions

Login to MyBT : MyBT Home
Click on Manage Security
Click on Manage BT Virus Protect
You will be redirected to McAfee MyAccount page
Download products
Install

Once you have installed the new version please follow these instructions to enable the firewall,

After the 4.11 update, open the security console and press on “Turn on”. In the system settings, go to Security & Privacy -> Unlock the lock with credentials to make changes -> Click on "Allow" to enable McAfee System Extension.
Once it is completed, you will get a pop-up to allow again the McAfee System Extension.
After that open, the security console again -> Click on Action Centre Slide to Turn on Firewall or go to the security console and select “MAC Security” tab to enable Firewall by pressing ”Enable the Firewall” and applying the changes.

If you run into any problems please post back here.

Cheers

I hope it works for you

Peter