Parental Controls

[Parent1]

I have parental controls on my BT wi fi, however, my son was able to access 'adult content' via YouTube. Why did my parental control not prevent this and how can I ensure this doesn't happen again? Thank you.

[RobbieMac]

Hi @Parent1 

Welcome to the BT Community and thanks for your post!

I'm sorry for the problems you're having using Parental Controls.  Have a look at this link and let me know how you get on - How to keep your family safe online with BT Parental Controls and the different blocking categories

Cheers,

Robbie