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Message 1 of 6

Terrible bandwidth

My new broadband has terrible bandwidth (2MB/s download speed) Is there anything I can do about this?

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5 REPLIES 5
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Message 2 of 6

Re: Terrible bandwidth

What does it say for your address/line: www.broadbandchecker.btwholesale.com

Post the results here but excluded your address or phone number 

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Message 3 of 6

Re: Terrible bandwidth

ADSL Products Downstream Line Rate (Mb) Upstream Line Rate Downstream ADSL Availability Date Left in JumperWB ADSL 2+WBC ADSL2+ Annex MADSL  Rate
Up to 7.5--4.5 to 13.5Available--
Up to 7.5Up to 14.5 to 13.5Available--
Up to 5.5--5 to 8Available--
2----Available--
2----Available--
SOADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mb) Downstream  WBC SOADSL Availability Date Left in JSOADSL 2+SOADSL  Fixed Rate
Up to 7.5--4.5 to 13.5----
Up to 5.5--4.5 to 13.5----
Up to 2--5 to 8----
Observed Speeds ADSLMax Observed Downstream SpeedMax Observed Upstream SpeedObserved Date
19.36
1.17
2023-04-07
Other Offerings Availability Date Multicast
Available
Premise Environment S Test Date
U
--
--
--
Exchange Product Restrictions Restriction
N
N
Y

 

FTTP is not available.

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Message 4 of 6

Re: Terrible bandwidth

you currently have a connection speed of 19.36mb which is very good for your line with estimated speed of only 13.5mb  there is no fibre connections available to you currently



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1,816 Views
Message 5 of 6

Re: Terrible bandwidth

Also to add to @imjolly's response when you say 2MB/s I'm assuming you are referring to data transfer rate which is usually shown as Megabytes per second not Mbps (Megabits per second) which is used by speed tests.

2MB/s is equal to 16Mbps

 

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Message 6 of 6

Re: Terrible bandwidth

To add , as well as 2MB , being approximately 16Mb ( the capital B does make a difference ) if the stats posted are for your phone number , it shows an ADSL Max observed speed of 19Mb on 7-4-23  which for exchange based ADSL is excellent, you must live really close to the exchange , there is a reasonable chance that the reason why FTTC isn’t available to your address , is because your address is ‘E/O’ , the cable is direct from the exchange not via a cabinet, and ( obviously ) fibre to the cabinet FTTC needs a cabinet .

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