True Key Premium Expired

[Navrig]

I use True Key which comes free with BT Broadband.  Today I got a message that Premium has expired and I have 0 (zero) logins left.

I seem to remember this happening before.

Is this the same issue or has the BT MacAfee deal been dropped?

[JohnC2]

Hi @Navrig, sorry that you are getting this message when you use True Key. 
Are you still getting this message today?

Cheers

John

[Navrig]

It is still happening on the Chrome Browser add-in but doesn't happen in the Android app.  I use the Chrome browser on two machines, one is Windows and the other a Chromebook.  Both show the same issue.

[Navrig]

@JohnC2 any more thoughts?

[DavidM · Accepted solution]

Hi @Navrig,

Thanks for getting back. I'm not sure if there is a lot we can do to help but I'll be happy to take a look for you. I'll drop you a private message now so you can get in touch.

Cheers

David

[Navrig]

It happened previously to several people on here and after being reported was fixed.

Maybe 12 or 4 months ago.

PM replied.  Thanks,

[Navrig]

The issue has gone away.  Not sure if there was intervention but if there was - thanks.