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Message 11 of 18

Re: Upload speed deterioration

just need the dslchecker results

 



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Message 12 of 18

Re: Upload speed deterioration

Sent them on last post
SORRY didn't realise hadn't loaded

 

Screen Shot 2020-05-12 at 12.10.07.png


ADSL2+ is available Up to 2M downstream No upstream rate included

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2,288 Views
Message 13 of 18

Re: Upload speed deterioration

Observed speeds on ADSL Max downstream 6.69 Upstream .45
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2,287 Views
Message 14 of 18

Re: Upload speed deterioration

ADSL Multicast also available
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2,259 Views
Message 15 of 18

Re: Upload speed deterioration

that's ok

I have asked mods if they can help get you upgraded to adsl2 which is unlikely to improve your down speed but should increase up speed by about 100%

mods are prioritising vulnerable and elderly so may take a bit longer for them to get back to you



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Message 16 of 18

Re: Upload speed deterioration

Should I give you the Fault report number for Mods to use/cancel?
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2,223 Views
Message 17 of 18

Re: Upload speed deterioration

Hi @PJ30 and thanks for posting.

I can help with the upgrade to ADSL2. I've sent you a message so please reply to that with the details and we'll take it from there.

Cheers

David

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Message 18 of 18

Re: Upload speed deterioration

Thanks David - replied.
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