Hi @KenGo and thanks for posting.
Sorry you haven't been sent a returns bag. I can help. Please check your inbox for my message and drop me over a reply with the details.
Cheers
David
Hi @DavidM
I also need a return bag for my old BT Router and disks please, cannot find return equipment under MyBT
Regards,
Clyde Coetzer
Hi @Coetclyd,
Thanks for taking the time to join the Community and reach out.
Have you checked your MyBT to see if you can order a returns kit free of charge?
Thank you
DanielS
That's brilliant @Coetclyd.
It's great to see that we have ordered it now.
Take care and have a great day.
Feel free to post up any time.
Thanks,
DanielS