Solved: Re: Request Return Bag

edmond1228 · ‎18-09-2023

Hi, the contract is end on Thursday, where can I order return bag for BT hub?

Thanks

imjolly · ‎18-09-2023

normally return bag is sent when contract ends but you can phone CS 03301234150 and request one

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DavidM · ‎18-09-2023

Hi @edmond1228 and welcome.

If you're closing the account a returns bag would be automatically be sent out but the CS guys will be able to confirm that for you. @imjolly has posted the number.

Cheers

David

edmond1228 · ‎25-09-2023

thanks for your reply. I received two return bags at the same time, Can I just use one of the return bag to return BT kits?

Do I need to return another return bag to BT?

Thanks

NeilO · ‎25-09-2023

Hi @edmond1228 Just use one of the bags and dispose of the other one.

Thanks

Neil