Bad connection

[Quesada]

Thanks Steve. Needless to say that I am still having intermittent drops in signal on almost a daily basis and another visit from an Openreach engineer, is scheduled for Friday afternoon. I'm hoping that the overhead cable will finally be replaced, as it is the only solution that has not been tried, but I am not holding my breath.

Regards

John 

[Stevebyrne1]

I have empathy with you John with regards your ongoing issue which I feel is so much worse than my own. I really hope that replacing the overhead solves your issue. I hear your frustration in your words and I know speaking without contradiction all you want is to pay for a good service and like me you will be happy. 

I have another complaint with BT in the fact I can't view my billing/usage online. Nothing has happened with regards this and have 2 more weeks, 6 weeks in total before I can take this to the Communication Ombudsman but thats another story. 

So fingers crossed for you 

Regards, 

Steve. 

[Quesada]

You sound like a kindred spirit, Steve. I have been down the route with the Communications Ombudsman and found them to be as effective as a chocolate tea pot. I hope that you have betterluck.

Regards

John