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kayfour
Aspiring Contributor
552 Views
Message 1 of 14

Fibre 900 Speeds

I've noticed my download and upload speeds have been stuck at 450/10 again after posting a similar problem back in November and having it fixed back then. Speeds to the hub via the BT app show the full speeds of 900/110 but no matter how I test it with an ethernet cable to my PC it always comes back as around 450/10. I've tried leaving the hub on for weeks, tried resetting it, tried turning the ONT off and on and nothing has helped

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13 REPLIES 13
Les-Gibson
Recognised Expert
529 Views
Message 2 of 14

Re: Fibre 900 Speeds

What type of network adapter are you using?  480 is a common maximum speed for USB2 Ethernet adapters so it could be that your equipment is giving you a false reading


       
                                                     If the Smart Hub 2 is BT's best hub yet then what does that say about its predecessors ?
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kayfour
Aspiring Contributor
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Message 3 of 14

Re: Fibre 900 Speeds

Intel® Ethernet Controller I211

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Les-Gibson
Recognised Expert
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Message 4 of 14

Re: Fibre 900 Speeds

It just seems like too much of a coincidence that you're getting 480Mbps which just so happens to be the theoretical maximum data transfer rate of USB2.

Can you confirm that your machine is connected directly to your hub using just one RJ45 Ethernet cable and no intermediary devices


       
                                                     If the Smart Hub 2 is BT's best hub yet then what does that say about its predecessors ?
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kayfour
Aspiring Contributor
468 Views
Message 5 of 14

Re: Fibre 900 Speeds

It seems somebody must have seen this post and turned off my throttling because I haven't touched a single thing since this post and all of a sudden I have the full speeds 🤔

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scaramonga
Aspiring Expert
437 Views
Message 6 of 14

Re: Fibre 900 Speeds

😂

Honestly.  Do they think most are stupid? 🤣  Most might be?, but not all 😉

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kayfour
Aspiring Contributor
393 Views
Message 7 of 14

Re: Fibre 900 Speeds

Unacceptable, flipping the switch like it's some funny game

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licquorice
Distinguished Sage
Distinguished Sage
389 Views
Message 8 of 14

Re: Fibre 900 Speeds

Bear in mind you are sharing a 2.5Gbps link with up to 29 other customers.

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Les-Gibson
Recognised Expert
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Message 9 of 14

Re: Fibre 900 Speeds

@kayfour 

This is a very old thread now and maybe completely irrelevant but I'll let you decide that.

Fibre 900 - speeds all over the place - BT Community


       
                                                     If the Smart Hub 2 is BT's best hub yet then what does that say about its predecessors ?
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garybs29
Recognised Expert
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Message 10 of 14

Re: Fibre 900 Speeds

Honestly where is this myth about throttling coming through, BT don't throttle your connection, I love how everything is always BT's fault. BT have no idea who or where you are from a post on here, lol